Contact Us

Shark Tank Press Release 1.24.2012

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Phone or Fax:

Toll free (USA): 800-226-6022
Phone: 858-453-6644
Fax: 858-408-3820

Mail:

FitDeck, Inc.
P.O. Box 22774
San Diego, CA 92192-2774

Shipping Info

We ship via United States Postal Service (USPS) Priority Shipping for all orders. USPS Priority mail provides the most cost efficient solution for our shipping needs while also providing a tracking number and shortest delivery time.

Typical USPS Priority Mail delivery times within the contiguous United States range from 2 to 3 business days. We ship from California, so shipments to the US West Coast are shorter, usually 1 to 2 business days. All others are subject to a 1 to 2 business day processing and handling period prior to shipment.

You will receive an email when your order ships with a USPS tracking number which can be tracked at USPS.com. Customs Declaration numbers are normally trackable up until the package departs the U.S. There is often a lag time for any further information to be updated into the USPS system. You may receive your package before the tracking status is updated at USPS.com.

International orders will ship via USPS Priority Mail. The USPS quotes 6-10 business days for delvery to most international destinations. With an additional few days for processing, handling, and any time zone differential, you should expect to receive your package within 10-15 business days. FitDeck, Inc. has no control over packages delayed by routine custom checks.

We ship to APO/FPO mailboxes. Please complete the address as you would normally (there is no need to enter the country name). APO/FPO orders ship via USPS Priority Mail. Expected delivery time including our shipping and handling time will be approximately 18-30 business days. This is an estimated shipping commitment from the USPS.

If you want faster shipping, please contact us via the form above and select "Customer Service" or call 800-226-6022.

Yes, you may ship to an address that is different from the billing address. Simply select the "Ship to a different address" button during the ordering process.

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